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Support and Warranty

The Hat Labs discussion forum is the best place to ask questions and get help with SH-wg. By asking questions in the forum, you help other users as well.

Specific product support and warranty questions may also be sent to Hat Labs directly at


SH-wg is covered by a two-year warranty from the date of purchase. The warranty covers defects in materials and workmanship. The warranty does not cover damage caused by improper use or modification of the device.